01858 410 210 or 01455 55 9000 bookings@murphystaxis.com

Privacy Policy

This policy applies to:

  • MURPHYS TAXIS LTD
  • All regional staff or home workers operating on behalf of MURPHYS TAXIS LTD.

This policy is operational from 25 May 2018.

The purpose of this policy is to enable MURPHYS TAXIS LTD to:

  • Comply with our legal, regulatory and corporate governance obligations and good practice
  • Gather information as part of investigations by regulatory bodies or in connection with legal proceedings or requests
  • Ensure business policies are adhered to (such as policies covering email and internet use)
  • Fulfill operational reasons, such as recording transactions, training and quality control, ensuring the confidentiality of commercially sensitive information, security vetting, credit scoring and checking
  • Investigate complaints
  • Check references, ensuring safe working practices, monitoring and managing staff access to systems and facilities and staff absences, administration and assessments
  • Monitor staff conduct, disciplinary matters
  • Market our business
  • Improve services

This policy applies to information relating to identifiable individuals e.g. staff, applicants, former staff, clients, suppliers and other third party contacts.

MURPHYS TAXIS LTD will:

  • Comply with both the law and good practice
  • Respect individuals’ rights
  • Be open and honest with individuals whose data is held
  • Provide training and support for staff who handle personal data, so that they can act confidently and consistently

MURPHYS TAXIS LTD recognises that its first priority under the GDPR is to avoid causing harm to individuals.  In the main this means:

  • Complying with your rights,
  • Keeping you informed about the data we hold, why we hold it and what we are doing with it,
  • Keeping information securely in the right hands, and
  • Holding good quality information.

Secondly, GDPR aims to ensure that the legitimate concerns of individuals about the ways in which their data may be used are taken into account.  In addition to being open and transparent, MURPHYS TAXIS LTD will seek to give individuals as much choice as is possible and reasonable over what data is held and how it is used.  This includes the right to erasure where data is no longer necessary and the right to rectification where the data is incorrect.  Full details are available in the Privacy Notice issued at the point of gathering the data.

MURPHYS TAXIS LTD has identified the following potential key risks, which this policy is designed to address:

  • Breach of confidentiality (information being given out inappropriately).
  • Insufficient clarity about the range of uses to which data will be put — leading to Data Subjects being insufficiently informed
  • Failure to offer choice about data use when appropriate
  • Breach of security by allowing unauthorised access.
  • Failure to establish efficient systems of managing changes, leading to personal data being not up to date.
  • Harm to individuals if personal data is not up to date
  • Insufficient clarity about the way personal data is being used e.g. given out to general public.
  • Failure to offer choices about use of contact details for staff, clients workers or employees.

In order to address these concerns, to accompany this policy, we have an accompanying Information Security policy and we will issue Privacy Notices to explain what data we have, why we have it and what we will do with it.  The Privacy Notice will also explain the data subject’s rights.  We will offer training to staff where this is necessary and appropriate in the circumstances to ensure compliance with GDPR.  Such training will vary according to the role, responsibilities and seniority of those being trained.

We aim to keep data only for so long as is necessary which will vary from according to the circumstances.

We have no intention to transfer data internationally.

The person responsible for Data Protection is currently STEPHANIE PAIN with the following responsibilities:

  • Briefing the board on Data Protection responsibilities
  • Reviewing Data Protection and related policies
  • Advising other staff on Data Protection issues
  • Ensuring that Data Protection induction and training takes place
  • Notification
  • Handling subject access requests
  • Approving unusual or controversial disclosures of personal data
  • Approving contracts with Data Processors
  • Ensuring Data is stored securely
  • Maintain a Data Audit and keep this up to date
  • Reporting breaches to the Information Commissioners Office and the relevant Data Subject(s)

Significant breaches of this policy will be handled under MURPHYS TAXIS LTD’s disciplinary procedures which may amount to gross misconduct.

Subject Access Request

Any subject access requests will be handled by STEPHANIE PAIN.

Subject access requests must be in writing.  All staff are required to pass on anything, which might be a subject access request to STEPHANIE PAIN without delay.  The applicant will be given their data within 1 month unless there are complexities in the case which justify extending this to 2 months.  You will be notified of any extensions to the deadline for response and the reasons as soon as possible.

We have the right to refuse a subject access request where data is requested at unreasonable intervals, manifestly unfounded or excessive.  You will be notified of the reasons as soon as possible.

Where the individual making a subject access request is not personally known to [[name]] their identity will be verified before handing over any information.

The required information will be provided in a permanent and portable form unless the applicant makes a specific request to be given supervised access in person.

You have the right to request the information we hold is rectified if it is inaccurate or incomplete.  You should contact [[name]] and provide with the details of any inaccurate or incomplete data.  We will then ensure that this is amended within one month.  We may, in complex cases, extend this period to two months.

You have the right to erasure in the form of deletion or removal of personal data where there is no compelling reason for its continued processing.  We have the right to refuse to erase data where this is necessary in the right of freedom of expression and information, to comply with a legal obligation for the performance of a public interest task, exercise of an official authority, for public health purposes in the public interest, for archiving purposes in the public interest, scientific research, historical research, statistical purposes or the exercise or defence of legal claims.  You will be advised of the grounds of our refusal should any such request be refused.

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.